Destinasyon Marka Farkındalığı, Destinasyon Marka İmajı ve Algılanan Kalitenin Destinasyon Marka Sadakatine Etkisi: Mardin Odaklı Bir Araştırma (The Effects of Destination Brand Awareness, Destination Brand Image and Perceived Quality on Destination Brand Loyalty: A Case of Mardin)

نویسندگان

چکیده

Purpose – The aim of this study is to measure the consumer-based destination brand equity Mardin, which an important tourism in Southeastern Anatolia region, and investigate effects awareness, image, perceived quality on loyalty. Design/methodology/approach Scanning method was used research. First, reliability validity measurement tool measuring equivalence components were tried be obtained. Afterwards analysis data (n: 212) collected November December 2019, structural model established, proposed theoretical tested. Exploratory confirmatory factor performed ensure construct scale. Convergent discriminative validities scale provided as a result model. Structural test hypotheses. Findings As analysis, it confirmed within framework modelled by Aaker, (1991) Keller (1993) determined that consists four dimensions. model, hypotheses based supported. According findings, indicated image affect positively loyalty. Discussion To attain strong brand, required understand visitors perception needs created followed marketing management strategies stakeholders. By offering tourists different unique experiences beyond known, can increasing quality, loyalty levels towards destination. Research findings provide information stakeholders about contribution creating effective competency.

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Brand Equity of Lahore Fort as a Tourism Destination Brand

Studies that measure the brand equity of destination brands by using the Customer-Based Brand Equity (CBBE) model in a developing country context are scarce. The present study investigates the destination brand equity of the Lahore Fort by employing the CBBE model in a developing country context of Pakistan. Following the positivist tradition, we adopted a survey-based approach to collect data ...

متن کامل

The impact of destination personality dimensions on destination brand awareness and attractiveness: Australia as a case study

Destination personality refers to human personality traits associated with a destination. It has become an important construct, as tourism managers attempt to understand people's choices to fi nd ways to diff erentiate their destination in an increasingly complex marketplace. Th e present paper outlines a study in which a destination personality scale was used that provides insight into diff er...

متن کامل

The Effect of Perceived Benefits, Trust, Quality, Brand Awareness/associations and Brand Loyalty on Internet Banking Brand Equity

This research examines the interrelationships of trust, brand awareness/associations, perceived quality and brand loyalty in building Internet banking brand equity. The model was based on data from customers using online banking (customers of an international bank) using the PLS technique. The results suggest that perceived quality and brand loyalty are more important to explain the Internet ba...

متن کامل

Brand Knowledge, Trust and Loyalty – A Conceptual Model of Destination Branding

The present study conceptualizes a destination branding model that reflects the process of tourist decision making. The model integrates key sequential concepts such as brand knowledge, brand trust, and brand loyalty. Destination brand knowledge is further defined by its constituents of brand awareness, cognitive brand image, and affective brand image. The concept of brand trust is defined in t...

متن کامل

Contribution of Brand Awareness and Brand Characteristics towards Customer Loyalty

Each and every business firm of the world wants to make their customer loyal towards their company product. But not only one factor is responsible for the loyalty of customers. This r esearch is focused on Peshawar region Customer loyalty towards branded milk. For the purpose two dimensions taken under consideration i,e Brand awareness and brand characteristics. Brand awareness includes adverti...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Journal of Business Research-Turk

سال: 2021

ISSN: ['1309-0712']

DOI: https://doi.org/10.20491/isarder.2021.1190